Service Area and Coverage
This page describes the destinations covered by Airalo eSIM plans and highlights local nuances relevant to UK travellers. We also note areas where coverage is limited or unavailable.
Our UK Base
AireloServe is based in Leeds, United Kingdom. We provide information services to travellers across the UK, with particular expertise in the travel patterns of residents in Leeds and the surrounding region.
Our information covers Airalo eSIM plans for destinations worldwide. We do not operate mobile networks ourselves — we provide guidance on Airalo's existing network of local and regional partners.
Contact us at our Leeds office:
AireloServe19 Park Lane, Leeds LS1 2RQ
Phone: +44 113 456 7894
Email: [email protected]
Covered Destinations
Airalo offers eSIM plans for over 200 countries and regions. The following table lists major destination categories and notes relevant to UK travellers.
| Region | Key Destinations | Plan Type Available | UK Traveller Notes |
|---|---|---|---|
| Western Europe | France, Germany, Spain, Italy, Netherlands | Local, Regional (Europe) | No EU roaming rights post-Brexit; eSIM essential for affordable data |
| Eastern Europe | Poland, Czech Republic, Hungary, Romania | Local, Regional (Europe) | Good 4G coverage in cities; rural coverage varies |
| Scandinavia | Norway, Sweden, Denmark, Finland | Local, Regional (Europe) | Excellent 4G/5G infrastructure; higher plan costs |
| North America | USA, Canada, Mexico | Local, Regional (Americas) | US plans connect to T-Mobile or AT&T networks |
| East Asia | Japan, South Korea, Taiwan, Hong Kong | Local, Regional (Asia) | Japan plans typically use IIJ or Softbank networks |
| Southeast Asia | Thailand, Singapore, Malaysia, Vietnam | Local, Regional (Asia) | Strong coverage in cities; remote areas limited |
| South Asia | India, Sri Lanka, Nepal | Local | India requires registration; check plan requirements |
| Middle East | UAE, Saudi Arabia, Qatar, Jordan | Local, Regional (Middle East) | Some countries restrict VPN use |
| Oceania | Australia, New Zealand | Local | Excellent coverage in cities; outback coverage limited |
| Africa | South Africa, Kenya, Morocco, Egypt | Local | Coverage concentrated in urban areas |
| Latin America | Brazil, Argentina, Colombia, Chile | Local, Regional (Americas) | Coverage quality varies significantly by country |
Local Nuances for UK Travellers
The following nuances are particularly relevant to UK travellers using Airalo eSIM plans. These are based on our team's experience and user feedback.
- Post-Brexit roaming: UK travellers no longer benefit from EU roaming rights. Airalo eSIM plans are an effective and affordable alternative to expensive roaming charges from UK providers.
- Device unlocking: Many UK devices purchased on contract are network-locked. Unlock your device before travelling — most UK providers do this free of charge after the contract period.
- Emergency calls: Airalo eSIM plans do not support emergency calls (999/112). Always keep your UK physical SIM active for emergency use.
- US network compatibility: Some older UK devices may not support the frequency bands used by US networks. Check band compatibility before purchasing a US plan.
- Japan registration: Some Japan plans require registration with a Japanese address. Check plan requirements carefully before purchasing.
- India requirements: India has specific regulations around eSIM activation for foreign visitors. Check current requirements on Airalo's platform before travelling to India.
- VPN restrictions: Some countries (UAE, Saudi Arabia, China) restrict or prohibit VPN use. This may affect how you use data on your Airalo plan.
- China coverage: Airalo offers limited coverage in mainland China. Many popular apps and services are also restricted in China.
Areas Not Covered or Limitations
The following areas and scenarios are not covered or have significant limitations:
- Airborne (in-flight) connectivity — Airalo eSIMs do not work on aircraft
- Maritime (at sea) — coverage is not available on open water
- Underground transport in some cities — signal may be unavailable in tunnels
- Remote rural areas in many countries — coverage is concentrated in urban and suburban areas
- Some Pacific island nations — limited or no Airalo coverage
- North Korea, Cuba, and certain sanctioned territories — no coverage available
- Antarctica — no coverage available
For the most current coverage information, check Airalo's official coverage map on their website. Our FAQ also addresses common coverage questions.